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| Overview: |
| Like many companies, there are times when your customers need access to their documents, such as contracts, loan paperwork, proof of delivery documents, etc. This process can interfere with your employees normal day to day work - having to locate and retrieve the information your customers need. WorldView’s Query (500) solves this problem by allowing your customers to have direct access to their own documents, in a secure, web-based structure. The Query API License allows up to 500 queries per hour, by your customers. Your customers can now access their documents via the Internet, giving them 24X7 access without having to wait for a customer service representative. This saves your company time and money, and it increases the value that you give to your customers. |
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| Benefits: |
| You will see cost savings and customer satisfaction through several different avenues. Cost savings are seen by allowing your customers to directly access their documents, as opposed to your employees taking time to locate and send documents to them. Customers will no longer have to wait to get a copy of a document. With the WorldView solution they can access it, print it, e-mail it or fax it, all from their local PC. This can significantly increase their overall customer satisfaction. |
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