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| WorkView improves communications, reduces resolution time, allows collaboration, and assists in meeting compliance requirements. WorkView will allow your organization to effectively manage interactions surrounding projects, events, or processes in a secure, comprehensive, and efficient environment. |
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| Overview: |
| WorkView is a customizable, easy-to-use application that allows a company to create and track a wide variety of business events and their related interactions. This powerful tool enables businesses to attach interaction records to their relevant documents residing in the secure storage repository. WorkView allows for enhanced communication and collaboration between every facet of an organization. |
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| For example, WorkView can be utilized by a Customer Service Department to track interactions surrounding calls between a customer service agent and a customer. Each interaction between the two parties is then logged within an interaction record for future reference. |
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| Benefits: |
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Tracks and manages interactions
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Creates an audit trail
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Documents processes and provides supporting information
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Reduces the duplication of effort
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Minimizes errors
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Assists in meeting compliance requirements
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Improves communication
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Provides a one-stop knowledge center
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Easy to use and scaleable
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| Description: |
| WorkView allows businesses to create and define a tailor-made solution for many applications including: |
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