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21 Nov, 2022
Many management teams of home health and hospice agencies operate a certain way because it’s how they’ve always done business. But maintaining the status quo could be costing their employees time and money. Measuring and reporting relevant data analytics can help managers run their agencies more smoothly, letting employees focus on what they do best — helping patients.
Whether they’re operating a home healthcare or hospice agency, many agencies are likely experiencing common bottlenecks. Data reporting helps identify these issues, making it easier to eliminate them. It’s important to track how much time it takes to fill documentation orders, pull medical requests, and manage referrals, among other metrics.
Keeping and managing patient records is an essential part of quality healthcare, and technological solutions, including data reporting, help ensure that each staff member has access to the information they need. Helping caregivers get accurate data quickly improves patient care because they don’t have to work with incomplete or inaccurate patient data. The right technology enables caregivers and administrative staff to manage patient records while still being compliant with HIPAA.
Data reporting also makes it easier to collaborate. The administrative team can track referrals and use the information to connect with the referring physician. By quickly resolving patient cases, each party can get paid more quickly. While some healthcare sectors, including rehabilitation and specialty care, have been slower to adopt electronic health records, the majority of agencies are using some kind of electronic health record.
Tracking internal data related to everyday processes offers the opportunity to see which steps are taking longer than they should. A high-level overview of data to pinpoints what steps need further investigation to target areas where stalls are occurring.
With this information, the management team can find out if certain people may need more training or if there are tasks can be improved for everyone. The right technology enables agencies to automate various tasks, like data entry, speeding up their current methods and minimizing errors.
Offering integrated tools and technologies to improve processes helps improve employee retention. Whether the bottlenecks in employee workflows are due to a need for more training or are stemming from individual workers, data lets an agency identify and manage the problem before their team becomes overworked. If they notice a need for training across the organization, the whole team can learn how to be more efficient.
Helping employees manage their workloads can improve retention. Data reporting gives the management team insights into how staffing levels on various shifts may be contributing to inefficiencies in workflow. They can use the information to help ensure adequate coverage.
Home healthcare or hospice agencies will benefit from data analytics and reports that give them insights into where processes could be improved. With this data, managers can create teams that run more smoothly, letting them shift their focus to patient care. WorldView offers helpful reports that are easy to read and understand. Schedule a demo to learn how to improve your practice.